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“Don’t waste time on software that is not flooring-specific-you’ll just end up needing software again in a year or two. “Don’t look for shortcuts if you are expecting to grow your business,” she said. Kelly Oechslin, product marketing manager, RollMaster, added that flooring retailers need to find the right flooring-specific software to fit their company and the way they do business. For the best return on investment, retailers need to embrace software that is easy to use, specific to the flooring industry and with good customer support to help people along the learning curve.” “If you want to stay competitive, you need to be able to handle operations without high overhead, and you need to know exactly what is happening in your business so you can make the best decisions,” said Chad Ogden, president and CEO, QFloors.
In order to successfully manage those back-end operations, flooring-specific software is key, experts say.įlooring-specific software -as opposed to generic software such as QuickBooks- can make all the difference to the successful back-end operation of a business.
Those back-end strategies include everything that goes on behind the scenes. By Megan Salzano Maintaining a successful flooring retail operation entails meaningful front-end strategies, such as product selection, showroom design and even marketing, but back-end strategies will make or break the business.
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